How we use information you provide us

We hate spam and constant sales messages. When you make contact with us your details are used purely to respond to your enquiry and not for any other purposes.  Although we keep a summary record of all enquiries, at no point are your details used to market our services, nor are they passed onto any third parties. Your details supplied are used solely for us to respond to your enquiry.

Third parties may deliver some of our products to you or provide all or part of the service requested by you. In these instances, whilst the information you provide will be disclosed to them, it will only be used for the administration of the service provided.

We may ask for your telephone number and e-mail address to enable us to contact you in relation to an enquiry you have made, to contact you about relevant products or services, to contact you if there is a problem with your subscription, or there is another genuine reason for doing so.

Your payment card or banking details are never stored on our systems.

Occasionally, we may also use the information we collect to notify you by email about new or existing services, products and special offers we think you’ll find valuable.

Generally, by providing the requested data you consent to A1WebStats using that data for administrative purposes and for informing you of other products and services by email.

We may also use the information we collect to occasionally notify you about important functionality changes to the website.

How we protect customer information

As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information you have given to us.  If we provide information to a third party (either a provider of a product or service) we will exercise the strictest control over the third party contractually, requiring it to:

  • Maintain the security and confidentiality of the information and restrict access to those of its own employees.
  • Use the data for the agreed purpose only and prevent it being used for any other purpose by any other party.
  • Refrain from communicating with you other than concerning the product in question.

In addition, we will restrict the information disclosed to the absolute minimum necessary, for example, to provide the product or service.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will update all relevant documentation and post any changes onto our website so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.